Fair Play Policy
At Fantasy Fenix, ensuring a fair and transparent gaming experience is our top priority. Our Fair Play Policy guarantees that all participants have equal opportunities and that the integrity of our competitions is upheld. By participating in our tournaments and games, you agree to the rules outlined here.
Equal Opportunities for All
We at Fantasy Fenix believe fairness is the foundation of genuine competition. Therefore, we guarantee:
- Every user has equal access to player statistics, match data, and scoring criteria.
- There is no preferential treatment or hidden information that could provide any user with an unfair advantage.
- Success on our platform is based solely on skill, knowledge, and strategy.
Fraud Prevention
To ensure the fairness and security of the platform, we implement strict anti-fraud measures:
- Authentic Accounts: Each user is allowed only one account. Multiple accounts are prohibited and will be suspended or deleted.
- No Collusion: Any manipulation, such as team swapping or coordinated strategies, is strictly prohibited.
- No Automation: The use of bots, scripts, or automated tools is forbidden. Such activities are monitored, and violations will result in immediate action.
Transparent Competition Processes
We ensure that all tournaments and competitions on Fantasy Fenix are fair and transparent:
- Clear Scoring System: Points are awarded based solely on actual player performances in real games. All scoring rules are clearly published before the competition begins.
- Fair Randomization: For random-based competitions, such as player drafts, we use transparent and reliable procedures.
- Dispute Resolution: In case of disputes, we provide a clear and fair resolution process. Our support team is always ready to address your concerns promptly and thoroughly.
User Responsibilities
As an active participant on Fantasy Fenix, you agree to:
- Play Fairly: Your participation must be based on your own analysis and knowledge. Manipulation or tricks are not allowed.
- Respect the Rules: You agree to follow the competition rules and accept the decisions of the administrators.
- Report Violations: If you suspect a rule violation, we encourage you to report it to our support team. All reports are handled confidentially and thoroughly investigated.
Consequences of Rule Violations
Violations of our Fair Play Policy will be strictly enforced. Depending on the severity of the violation, the following actions may be taken:
- Temporary or permanent suspension of your account.
- Forfeiture of winnings or disqualification from ongoing competitions.
- Exclusion from future tournaments and events on Fantasy Fenix.
- Legal action for severe or repeated violations.
Changes to the Fair Play Policy
Fantasy Fenix reserves the right to modify or update this Fair Play Policy as necessary. All updates will be published on this page. It is your responsibility to review this page regularly for any changes. Continued use of the platform signifies acceptance of the updated terms.
Contact
If you have any questions regarding the Fair Play Policy or wish to report rule violations, you can contact us at any time at [email protected].